How to Set Up Adyen Terminals with Apple Wallet Loyalty Card Notifications Using Beacon Technology

Using Beacon Technology (learn more from Apple’s documentation), you can configure Adyen terminals to send notifications to nearby iPhones with an Apple Wallet loyalty card when they are within range (e.g., 50 cm). Here’s how to set it up.

Enhancing Loyalty Card Notifications with Adyen and Apple Wallet

Adyen terminals equipped with beacon technology allow seamless engagement with customers by delivering real-time notifications to their Apple Wallet loyalty cards. This integration is a powerful tool for businesses to enhance customer experience and boost loyalty program engagement.

Key Benefits:

• Real-Time Engagement: Notify customers about loyalty benefits or promotional offers as they approach the terminal.
• Seamless Integration: Works directly with Apple Wallet and Adyen terminals.
• Customizable Notifications: Tailor messages to match your brand’s tone and context.

Example

Steps to Configure Beacon Technology

1. Log in to the Adyen Customer Area

• Access your Adyen account: Adyen Customer Area.

2. Enable Beacons in Adyen Terminal Settings

• Navigate to the In-person Payments section.

• Select Terminal Settings and then go to the Connectivity tab.

• In the Beacon section:

  • Enable Beacons by toggling the option.
  • Specify a unique UUID. You can generate a new one with the reset button from neostore or use an existing one from an existing beacon configuration.
  • Set the Major and Minor values (any number between 0 and 65535).
  

3. Configure Beacon Settings in Neostore

• Log in to the Neostore Administration Console.

• Edit a Pass Type:

  • Open the Apple tab.
  • Navigate to the Beacon section.
  • Enter the same UUID, Major, and Minor values configured in the Adyen administration console.
  • Specify a Label. This is the text that will be displayed on the iPhone notification.
  

4. Test the Beacon Setup

When an iPhone is within range (approximately 50 cm) of the configured Adyen terminal, a notification should appear displaying the label text.

Pro Tip: If the notification does not appear as expected, ensure the beacon settings are consistent across the Adyen and Neostore configurations. Use a testing environment to refine configurations before deploying to production.

Optimizing Notifications for Apple Wallet Loyalty Cards

• Personalize Your Message: Ensure that the notification text resonates with your audience. Use promotional hooks or loyalty rewards to encourage engagement.
• Leverage Analytics: Use Adyen’s reporting tools to monitor engagement and refine strategies based on customer interactions.
• Stay Updated: Regularly update your beacon settings to reflect seasonal campaigns or business changes.

Additional Notes

• Testing range and compatibility may vary depending on the environment and iPhone model. Adjust settings if necessary.
• Refer to Apple’s Beacon Technology Documentation for advanced customization and troubleshooting.

By utilizing Adyen terminals with Apple Wallet loyalty cards and beacon technology, businesses can deliver unparalleled customer experiences, driving repeat visits and increasing loyalty program participation.